Copying out orders
One typo, and the parcel goes to the wrong address.
Custom automation · 25 years of digital experience
Your repetitive tasks run on their own.
Orders, invoices, quotes, customer replies, follow-ups, shipping. We automate everything that repeats, on your own tools, so you keep your time for what matters.
- Time back
- Money earned
- Peace of mind
Pay once, it's yours Optional maintenance You stay in control
24 h
saved every week on customer replies, in our real case
86
automations ready to adapt, across 12 areas
100+
websites built, for clients and for our own projects
3
languages to serve you: French, English, Spanish
What you still do by hand
Each task only takes a few minutes. Added together, they take up your days, and sometimes your evenings.
Answering the same questions
The same answers, typed by hand, every day.
Making invoices one by one
One wrong figure, and it's an awkward chat with the customer.
Chasing quotes and unpaid bills
What you forget to chase, you don't get paid.
Preparing shipments
An evening of data entry for a few parcels.
Sending tracking links
Copy, paste, send. For every customer.
Managing bookings
One forgotten reminder, and it's an empty slot.
Sorting papers for the accountant
Receipts everywhere, and extra hours on the bill.
The hidden cost
No single task looks serious. Together, they weigh a lot.
A few minutes here, a few minutes there. It is rarely one big task that costs the most, it is the build-up of small ones.
- Answering customer messages20 min
- Making and sending invoices20 min
- Chasing quotes and unpaid invoices15 min
- Entering orders and shipments25 min
- Updating tracking sheets20 min
Per day1 h 40
≈ 383 hlost every year
≈ 11working weeks
≈ €13,400at €35 an hour
And that is only time. Add the data entry errors, the forgotten follow-ups, the customers waiting for a reply and the organisation running out of breath.
Illustrative example: 5 days a week, 46 weeks a year. The calculator below puts figures on your case.
Everything that repeats can run without you.
Automation, simply put
An invisible assistant that does the repetitive work for you.
No need to be good with computers. An automation always follows the same principle, in three steps.
- 1Something happensAn order comes in, a customer writes, a payment lands, a date gets close.The trigger
- 2Your rules applyWhat to do, in what order, with which checks. You approve them once.The method
- 3The work gets doneInvoice, email, spreadsheet, reminder: all done, the same way every time.The result
And anything that commits your business (a payment, an important dispatch) waits for your approval.
The same day, much lighter
Drag the slider to move through a typical day. On one side, everything is done by hand. On the other, your automations do the work.
Time of day
Before4 h 50of repetitive tasks
After40 minof checking
BeforeAll by hand
- Copy last night's orders into the spreadsheet45 min
- Answer the same customer questions1 h
- Make invoices one by one40 min
- Type up the shipping labels1 h
- Send tracking links, customer by customer30 min
- Chase quotes and unpaid bills30 min
- Sort receipts for the accountant25 min
- You finally close the laptopend of day
AfterWith your automations
- Orders are already in the spreadsheet, you take a quick look5 min
- Replies ready in the customer's language, you approve15 min
- Invoices created and checked against the spreadsheet5 min
- Labels ready, you approve the shipment10 min
- Tracking links sent automaticallyauto
- Follow-ups sent on scheduleauto
- Accounting summary ready, you close the laptop5 min
- Day wrapped up since 18:00free time
An example day, for illustration. The study of your project puts figures on your real case.
An order comes in. Everything else follows.
Invoice, tracking e-mail, spreadsheet. Each step runs on its own, with a check at every stage.
- A check at every step
- You approve what matters
- Runs 7 days a week
Cycles that run on their own
One action from your customer, and everything else follows.
Three examples of automatic cycles. Pick one and watch it run.
On every order, without you.
- FormThe customer orders online
- SpreadsheetThe row adds itself
- Payment receivedStatus switches to paid
- InvoiceCreated and sent to the customer
- Follow-upShipping email, then a review request
On every request, without you.
- RequestThe prospect fills in the form
- QuoteCalculated and sent as a PDF
- ReminderAutomatic nudge if no reply
- AcceptedDeposit requested right away
- InvoiceCreated and filed for the accountant
On every appointment, without you.
- BookingThe customer picks a slot
- ConfirmationMessage sent instantly
- ReminderThe day before, automatically
- AppointmentFewer missed appointments
- ReviewRequested after the visit
Six reasons to let it run
Save time
Repetitive tasks get done without you. You win back hours every week, for your customers or for yourself.
Make money
Fewer paid hours spent on data entry, fewer costly slip-ups, more customers served with the same team.
Greatly reduce errors
Every task is done the same way, every time, with checks. Anything that commits your business goes through you.
Reply fast, in their language
A customer left waiting often goes elsewhere. Your replies go out within minutes, in the customer's language, prepared and approved by you.
A better organised business
Every order, invoice and follow-up is tracked. Nothing is forgotten, and you always know where each case stands.
Grow without hiring
Your automations absorb the extra workload. Less need to hire, train or replace someone: more customers and orders, with the same team.
And also, every day
- Less need to hireExtra work is absorbed without new staff.
- Stock tracked closelyEvery movement is logged, gaps and losses show up straight away.
- Fewer data entry errorsNo more copy-paste between your tools.
- Holidays without stopping everythingBackground tasks keep running while you are away.
- Figures always up to dateYou decide on reliable data, not gut feeling.
- A more professional imageFast, polished and consistent replies.
Everything we automate
86 automations, sorted into 12 areas. Pick an area to see the details. We always start with the ones that save you the most.
Customer service and messaging
Your customers get a good answer, fast, in their own language.
- Reply handbookAll your business's standard replies, in the right tone, in several languages
- Assistant trained on your rulesSend a screenshot of the message, it replies in the customer's language, with your tone and rules
- Morning e-mail draftsEvery morning, replies to your e-mails wait in your drafts, you read and send
- Business messaging repliesWelcome and away messages, quick replies, customer labels
- Chatbot for your websiteAnswers common questions around the clock and hands over to a human
- Incoming e-mail sortingAutomatic filing (quote, complaint, invoice, spam) and a draft reply
- Instant translationA polished reply in the customer's language
- Agent handbookClear rules, escalations and a handover format for a human agent
- Review managementAn alert for every new online review and a draft reply
- Review request after deliveryAutomatic message to happy customers
- Satisfaction surveyQuestionnaire sent after the service, results in a spreadsheet
Sales and prospecting
More quotes sent, fewer forgotten leads.
- Smart quote formThe customer fills it in, the quote is calculated and sent
- Simple CRMEvery lead in one spreadsheet, with status, follow-ups and history
- Automatic follow-upsUnsigned quotes and abandoned baskets chased at the right time
- Lead profilesResearch on target companies and a short profile for each
- Personalised prospecting e-mailsDrafts tailored to each lead, for you to approve
- Sales proposalsA PDF proposal generated from a few details
- Appointment bookingOnline calendar, automatic confirmation and reminder
- Call notesSummary, next steps and tasks after every meeting
- Referral programmeCodes, referrer tracking, reward calculation
Orders and e-commerce
From order to payment, everything lands in the right place.
- Multilingual order formShipping cost, notification and a row in the spreadsheet
- Master orders spreadsheetColour-coded statuses, amounts, tracking, overview
- Payment reminderAutomatic e-mail and cancellation of unpaid orders
- Crypto payment checkThe transaction is checked on the blockchain
- Product pagesDescriptions, titles and translations written from your notes
- Price updatesPrice list, margins and floors, alert if you sell at a loss
- Stock managementInventory, out-of-stock alert and restock list
- Channel syncWebsite, marketplaces and social media with the same catalogue
Logistics and shipping
Your parcels go out fast, your customers know where they are.
- Label preparationAll the day's shipments prepared, you approve and pay
- Carrier choiceThe best service by country, price and delivery time
- Nearest pickup pointThe closest point to the customer, found automatically
- Tracking linksNumbers collected, spreadsheet updated, message ready for each customer
- Shipping e-mailTracking link sent as soon as the status turns to shipped
- Product labelsPDF of labels with references, ready to print
- Picking slipPicking list per order, checked before the parcel is sealed
- Problem parcel trackingAlert on parcels stuck for several days
Admin, invoicing and accounting
Accurate invoices and tidy paperwork, without losing your evenings.
- Invoice generationNumbered invoices, correct VAT, checked against the spreadsheet
- Receipt filingReceipts and supplier invoices filed by quarter
- Notes for the accountantMonthly summary, points to flag, refunds
- Simple bank reconciliationPayments received matched to orders
- Unpaid invoice remindersPolite reminders, then firmer ones, on a schedule
- Expense claimsPhoto of the receipt, read automatically, a row in the spreadsheet
- Cash flow sheetMoney in, money out and a 3-month forecast
- Deadline remindersTax returns, subscriptions, renewals
- Status-triggered invoiceThe order turns to paid, the invoice is created and sent on its own
- Online invoice collectionInvoices from your platforms and suppliers are collected and filed, without you logging in
- Document filing and renamingEach document renamed, filed by month and checked for duplicates and gaps
- Tiered tax provisionsWhat to set aside each month, based on your thresholds, to be approved by your accountant
Purchasing and suppliers
Buy at the right price, at the right time, without forgetting a thing.
- Supplier comparisonEach supplier's prices, terms and lead times in one spreadsheet
- Supplier order trackingExpected parcels, delays, receipt
- Margin per productCost price, fees, selling price, real margin
- Shopping listSupplies to reorder, reminded at the right time
- Supplier e-mailsDrafts for orders, negotiation, complaints
Marketing and content
A steady presence, in all your languages.
- Content calendarPost ideas, scheduling, writing
- Social media postsCopy tailored to each network and each language
- NewsletterWriting, segmentation, sending
- Multilingual announcementsOne message, five languages, formatting ready
- Product visuals and videosProduct images and short videos
- SEO blog articlesKeywords, outline, writing and internal links
- Competitor watchTracking your competitors' prices and launches
Website and SEO
A fast, clear website that ranks well in search engines.
- Fast multilingual websiteConsistent pages, language selector, direct contact button
- Technical SEOTitles, descriptions, structure, structured data, language versions, sitemap
- Website auditSpeed, SEO, security, conversion, and the list of fixes
- Aligned FAQAn FAQ that matches your customer service replies
- Landing pagesOne page per offer or per city, ready for ads
- Performance trackingVisits, conversions and search engine rankings
Human resources and organisation
A team that knows what to do, and when.
- Job descriptions and adsWriting and posting
- Application screeningA summary of each CV against the role, a human still decides
- Onboarding handbookProcedures, rules and tools, so new starters are up to speed fast
- RotasShifts, handovers, absences
- Written proceduresEvery repetitive task written down once and for all
- To-do lists and remindersWhat is left to do, reminded at the right time
Legal and compliance
We prepare, a professional approves. We never give legal advice.
- File for your lawyerQuestions sorted and documents listed, so you pay for fewer hours
- Legal notice, terms, GDPRA first draft, to be approved by a professional
- GDPR registerProcessing, data, retention periods
- Regulatory watchAlerts on changes that affect your industry
Management and steering
Your key figures, without hunting for them.
- DashboardRevenue, orders, margins, at a glance
- Morning briefAppointments, tasks and yesterday's figures
- Weekly reportThe week's summary and points to watch
- Decision supportCosted comparisons before a purchase, a hire, an investment
Smart assistants, under your control
Assistants that monitor, check and prepare. Nothing goes out without your approval.
- Inbox monitoringIt reads incoming e-mails, files them, drafts replies and flags anything urgent
- File checksIt checks each new document (amounts, dates, missing fields) and lists any issues
- Weekly reportIt gathers figures from several sources and writes a report for you to review
- Supplier invoice checksIt compares each invoice with the purchase order and flags differences
- Meeting prepBefore each meeting, a customer sheet is ready: history, invoices, latest exchanges
- Data qualityIt spots duplicates, typos and empty fields in your customer spreadsheets
Custom
Your need is not on the list? We study every request.
Every business has its own habits, tools and constraints. We analyse how you work, then design the right solution: from a small automation to a complete digital project.
- Custom automations
- Websites
- Smart forms
- Dashboards
- Internal tools
- Reply assistants
Our priority is your satisfaction. That you save time, avoid errors and earn more.
Get my free quoteKits installed in a few days
One specific problem, a tested solution, a fixed price. Pay once, it's yours.
Order Kit
Take orders without copying anything out.
- Order form
- Tracking spreadsheet
- Confirmation e-mail
- Automatic invoice
Quick Quote Kit
Answer quote requests the same day.
- Request form
- Quote calculated and sent
- Automatic follow-up
Invoicing Kit
Accurate invoices and unpaid bills chased.
- Numbered invoices
- Unpaid bill reminders
- Export for the accountant
Customer Service Kit
Reply fast and well, in the customer's language.
- Reply handbook
- Assistant trained on your rules
- Quick replies on messaging
- Website FAQ aligned
Booking Kit
A full diary and fewer missed appointments.
- Online booking
- Automatic reminders
- Waiting list
- Cancellations handled
Online Reviews Kit
So happy customers say so, and you reply to every one.
- Review request after the service
- Alert for every new review
- Replies ready to approve
Need several kits? Industry bundles and custom projects are priced with a free quote. Maintenance stays optional.
Learn to automate yourself
Three online levels, at your own pace: short videos, PDF guides and ready-to-use templates. You leave with automations that run, not just theory.
Level 1 · Essentials
Save time every day
For owners and freelancers who want to save time from next week.
Short videosPDF guide and templates
- Write and reply faster
- Translate, summarise, rephrase
- Your standard messages, ready to use
- The right habits to save time
From€290
Access the trainingLevel 2 · Advanced
Automate your tasks
For those who want to build their first automations themselves.
Step-by-step videosQuestions by email
- Forms and tracking spreadsheets
- Automatic e-mails and reminders
- Invoices generated on their own
- An assistant trained on your rules
From€890
Access the trainingLevel 3 · Full automation
Your business automated, from A to Z
For owners who want to master the whole chain, on their own tools.
Tailored programmeWritten follow-up included
- Orders, invoices, follow-ups
- Agents that check files and folders
- E-mail drafts and reports
- Website and forms linked to your spreadsheets
From€2,490
Access the trainingTeams and companies: programme on quote. Every installation comes with its own guide and onboarding video.
Built for your trade
Every industry has its repetitive tasks. We know the most common ones, and we adapt to yours.
E-commerce
Orders, payments, shipping, customer service
Restaurant
Bookings, reviews, translated menus, suppliers
Real estate
Lead qualification, viewings, follow-ups, listings
Trades
Quick quotes, invoices, job scheduling, reviews
Health and beauty
Appointments, reminders, cancellations, reviews
Hospitality
Guest messages, check-ins, cleaning, reviews
Professional services
Appointments, meeting notes, invoicing, follow-ups
Education
Sign-ups, payments, reminders, course materials
What do your repetitive tasks cost you?
Choose your trade, tick what you still do by hand, adjust your volumes. The figures update live.
Real case
A European e-commerce shop, 5 languages, run by one person
It's our own business. Everything we offer you, we use ourselves, every day.
8 h → 4 ha day on messages, at most
10automations used daily
5languages
1person
The founder
Passionate about digital since childhood: computing, multimedia, video editing, photography. Over 25 years of practice, hundreds of websites built, and many years building custom automations.
Today he runs a European business in five languages on his own, because everything repetitive in it is automated. This is the method, tested every day, that he sets up for you.
What we use ourselves, every day
- Standard messagesSaved replies on business messaging, sent in one tap
- Assistant trained on our rulesA screenshot of the message is enough: the reply comes in the customer's language, in our tone
- Order formEvery order arrives by e-mail and goes straight into the spreadsheet
- Colour-coded status sheetPaid, shipped, received: where every order stands, at a glance
- Automatic invoiceThe order turns to paid, the invoice is created and sent on its own
- Morning draftsEvery morning, replies to e-mails wait in the drafts folder
- Batch shippingAll labels prepared in one go, tracking numbers written into the spreadsheet
- Accounting documentsFiled, renamed and checked automatically for the accountant
- Supplier invoicesCollected from online platforms, without logging in
- Tax provisionsWhat to set aside, calculated by bracket
Four steps, and it runs
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Study and quote
You describe your project in writing. We study it in detail and send you a personalised study and a clear quote, within 24 business hours.
-
Installation
We install on your current tools, and test in real conditions before handing over.
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Onboarding
You receive a clear guide and an onboarding video. You know how to use it, and how to grow it.
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It runs
Your automations work 7 days a week. Maintenance is there if you want it.
What changes with us
Pay once, it's yours
No compulsory subscription with us. The automation belongs to you.
Optional maintenance
A fixed plan if you want us close by. Otherwise, you run it yourself.
Tested in real conditions
We use these automations ourselves, every day.
Tailor-made
We start from your current tools. We don't break anything that works.
Fast
The first results come in days, not months.
Multilingual
Your customers are served in their language, all over Europe.
You stay in control
Payments, shipments, commitments: nothing goes out without your approval.
One point of contact
The same person from study to delivery, who understands your trade.
Onboarding included
With every installation, we show you everything. To go further, there is our training.
Your questions, our answers
Do I have to pay a subscription?
No. You pay for the setup once, and the automation belongs to you. Maintenance is an option, never an obligation. Some tools you may already use (messaging, spreadsheets, AI) are paid directly to their provider, often free or for a small fee. We always tell you before we start.
I'm not comfortable with computers. Is this for me?
Yes, that's exactly who it's for. We install, we test, then we train you. You leave with simple tools you know how to use every day.
How long does it take to set up an automation?
A kit is installed in a few days. A custom project takes one to several weeks, depending on its size. The exact timeline is written in the quote.
Do I need to change my current tools?
No. We start from what you already use. We only replace a tool if it really gains you something, and always with your agreement.
Do you use artificial intelligence?
Yes, when it adds something: drafting a reply, sorting messages, translating, reading a document. It works within clear limits, and anything that commits your business needs your approval.
What if an automation gets something wrong?
A well-built automation greatly reduces errors, because it does every task the same way, with checks. Sensitive actions, like a payment or a shipment, wait for your approval. During the start-up phase, we fine-tune with you.
Is my data safe?
Everything is installed on your own accounts, so your data stays with you. We only access what the work needs, and a contract sets out what we can see and what we never touch.
Do you offer training?
Yes, at three levels: Essentials to save time every day, Advanced to automate your tasks yourself, and Full automation to master the whole chain on your own tools. Training is online, at your own pace: short videos, PDF guides and ready-to-use templates. Every installation comes with its own guide and onboarding video.
How is my project studied?
Everything is done in writing, no meeting needed. You describe your project through the form, by email or on WhatsApp. We study it in detail, then within 24 business hours you receive a personalised study and a clear quote. It's free, with no obligation.
Free quote
Your first automation can be running in a few days.
Tell us about your project. We study it in detail, then you receive a personalised study and a clear quote in writing, within 24 business hours. No meeting, no obligation.
What happens after your request
Or by e-mail: contact@growthsystemexperts.com